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- <template>
- <div class="detail">
- <el-row >
- <el-col :span="flag==false?20:24">
- <el-row :gutter="10" type="flex" justify="space-between">
- <el-col :span="6" v-if="flag">工单详情(待解决)</el-col>
- <el-col :span="6" v-if="flag == false" > 工单详情</el-col>
- <el-col :span="2" >
- <el-button type="text" @click="handleSolve"> 解决</el-button>
- <!-- <el-button type="text" @click="handleWorkOrder"> 转单</el-button>-->
- </el-col>
- </el-row>
- <el-divider></el-divider>
- </el-col>
- <el-col :span="4" v-if="flag==false" >
- 处理过程 <a style="color:orange">持续{{ this.data.processingTime }}</a>
- </el-col>
- </el-row>
- <el-row>
- <el-col :span="flag==false?20:24">
- <el-descriptions>
- <el-descriptions-item label="问题编码">{{ this.data.problemCode }}</el-descriptions-item>
- <el-descriptions-item label="来源项目/医院">{{this.data.projectSource}}
- </el-descriptions-item>
- <el-descriptions-item label="创建时间">{{ this.data.createTime }}</el-descriptions-item>
- </el-descriptions>
- <el-descriptions :column="2">
- <el-descriptions-item label="提问人">{{ this.data.questioner }}</el-descriptions-item>
- <el-descriptions-item label="科室信息">{{this.data.roomInformation}}</el-descriptions-item>
- <el-descriptions-item label="问题类别">{{this.data.problemType}}
- </el-descriptions-item>
- <el-descriptions-item label="处理负责人">{{this.data.processorName}}
- </el-descriptions-item>
- </el-descriptions>
- <el-descriptions :column="1">
- <el-descriptions-item label="问题描述">
- <el-input
- type="textarea"
- :rows="2"
- placeholder="请输入内容"
- v-model="this.data.problemDescription"
- disabled>
- </el-input>
- </el-descriptions-item>
- </el-descriptions>
- <el-descriptions :column="1">
- <el-descriptions-item label="问题图片">
- <div class="block" v-for="(item,index) in this.data.problemPicture">
- <el-image
- style="width: 100px; height: 100px;margin-left: 20px"
- :src="item.filepath"
- :preview-src-list="index">
- </el-image>
- </div>
- </el-descriptions-item>
- </el-descriptions>
- <el-divider v-if="flag1==true"></el-divider>
- <el-descriptions v-if="flag1==true">
- <el-descriptions-item label="问题处理人">{{ this.data.processorName }}</el-descriptions-item>
- </el-descriptions>
- <el-descriptions :column="1" v-if="flag1==true">
- <el-descriptions-item label="处理反馈">
- <el-input
- type="textarea"
- :rows="2"
- placeholder="请输入内容"
- v-model="this.data.processingFeedback"
- disabled>
- </el-input>
- </el-descriptions-item>
- </el-descriptions>
- <el-descriptions :column="1" v-if="flag1==true">
- <el-descriptions-item label="处理图片">
- <div class="block" v-for="(item,index) in this.data.processorPicture">
- <el-image
- style="width: 100px; height: 100px;margin-left: 20px"
- :src="item.filepath"
- :preview-src-list="index">
- </el-image>
- </div>
- </el-descriptions-item>
- </el-descriptions>
- </el-col>
- <el-col :span="4" v-if="flag==false" style="height: 1000px">
- <el-timeline :reverse="reverse">
- <el-timeline-item
- v-for="(activity, index) in this.data.processFlow"
- :key="index"
- :timestamp="activity.timestamp">
- {{ activity.content+'\n'+'处理人:'+activity.processorName+activity.processorWay }}
- </el-timeline-item>
- </el-timeline>
- </el-col>
- </el-row>
- <el-dialog
- title="确认该问题已解决?"
- :visible.sync="dialogSolve"
- width="30%"
- :before-close="handleClose">
- <el-form ref="form" :model="form" :rules="rules" label-width="100px">
- <el-row>
- <el-col :span="15">
- <el-form-item label="描述" prop="processingFeedback">
- <el-input
- v-model="form.processingFeedback"
- type="textarea"
- :rows="4"
- placeholder="请输入处理反馈"
- ></el-input>
- </el-form-item>
- </el-col>
- </el-row>
- <el-row>
- <el-col :span="5">
- <el-form-item label="图片">
- <el-upload
- class="upload-demo"
- ref="upload"
- list-type="picture-card"
- :file-list="form.processorPicture"
- action="#"
- :on-change="handleChange"
- :on-remove="handleRemove"
- :on-preview="handlePictureCardPreview"
- :auto-upload="false"
- :limit="1"
- >
- <i slot="default" class="el-icon-plus"></i>
- </el-upload>
- <el-dialog :visible.sync="dialogVisiblePicture" append-to-body>
- <img style="width: 100%;height: 100%" :src="dialogImageUrl" />
- </el-dialog>
- </el-form-item>
- </el-col>
- </el-row>
- </el-form>
- <el-button @click="cancel">取 消</el-button>
- <el-button type="primary" @click="submitFormSolve">确 定</el-button>
- </el-dialog>
- <el-dialog
- title="确认该问题转工单处理?"
- :visible.sync="dialogWorkOrder"
- width="30%"
- :before-close="handleClose">
- <el-form ref="form" :model="form" >
- <el-row>
- <el-col :span="15">
- <el-form-item >
- <el-select v-model="form.workOrderProcessor" filterable="true" placeholder="请选择工单处理人" clearable>
- <el-option
- v-for="item in workOrderProcessorOptions"
- :key="item.userName"
- :label="item.nickName"
- :value="item.userName">
- </el-option>
- </el-select>
- </el-form-item>
- </el-col>
- </el-row>
- <el-row>
- <el-col :span="15">
- <el-form-item>
- <el-date-picker
- v-model="form.processorEndTime"
- value-format="yyyy-MM-dd"
- type="date"
- placeholder="选择处理截至时间">
- </el-date-picker>
- </el-form-item>
- </el-col>
- </el-row>
- </el-form>
- <el-button @click="cancel">取 消</el-button>
- <el-button type="primary" @click="submitFormWorkOrder">确 定</el-button>
- </el-dialog>
- </div>
- </template>
- <script>
- import {getDetail} from "@/api/business/as/detail";
- import axios from "axios";
- import {getToken} from "@/utils/auth";
- import {getProcessorOptions, getWorkOrderProcessorList, pushWorkOrder} from "@/api/business/as/problemInfo";
- export default {
- created() {
- if(this.$route.query.id){
- this.queryParams.id = this.$route.query.id
- getDetail(this.queryParams.id).then(res => {
- if(200 == res.code){
- this.data=res.data
- this.hospitalId=res.data.hospitalId
- if(res.data.problemStateSolve == 0 || res.data.problemStateConvert == 0){
- this.flag=false
- }
- if(res.data.problemStateSolve == 0){
- this.flag1=true
- }
- }
- })
- }
- },
- methods:{
- //预览图片功能
- handlePictureCardPreview(file) {
- this.dialogVisiblePicture = true
- this.dialogImageUrl = file.url
- },
- submitFormWorkOrder(){
- pushWorkOrder(this.form).then(res =>{
- if(res.code == 200){
- this.$modal.msgSuccess("转工单成功");
- }
- })
- this.dialogWorkOrder=false
- },
- cancel(){
- this.dialogSolve=false
- this.dialogWorkOrder=false
- },
- handleChange(file, fileList) {
- this.pictureList = fileList
- },
- async submitFormSolve(){
- let formData = new FormData();
- formData.append("problemInfo",new Blob([JSON.stringify(this.form)], {type: "application/json"}))
- if(this.pictureList.length < 1 ){
- formData.append("files",null)
- }else {
- this.pictureList.forEach(file =>{
- formData.append("files",file.raw)
- })
- }
- return await axios({
- method: "POST",
- url: process.env.VUE_APP_BASE_API + '/mk/as/problem/editSolve1',
- headers: {
- 'Content-Type': 'multipart/form-data',
- 'Authorization': 'Bearer ' + getToken()
- },
- data: formData,
- }).then(res =>{
- if(res.data.code == 200){
- this.$modal.msgSuccess("修改成功");
- this.dialogSolve = false
- getDetail(this.queryParams.id).then(res => {
- if(200 == res.code){
- this.data=res.data
- }
- })
- }
- })
- },
- async handleRemove(file, fileList) {
- await axios({
- method: "get",
- url: `https://dev-sy.derom.com/document-center/fastdfs/delete?id=${file.id}`,
- }).then(res =>{
- if(res.data.code == 200) {
- this.$message.success("移除图片成功")
- }
- })
- this.form.problemPicture=fileList
- },
- handleClose(done) {
- this.$confirm('确认关闭?')
- .then(_ => {
- done();
- })
- .catch(_ => {});
- },
- handleSolve(){
- this.dialogSolve=true
- this.form=this.data
- },
- handleWorkOrder(){
- getProcessorOptions(this.hospitalId).then(res =>{
- if(res.code == 200){
- this.workOrderProcessorOptions=res.data
- }
- })
- this.dialogWorkOrder=true
- this.form=this.data
- },
- },
- data() {
- return {
- hospitalId:'',
- dialogImageUrl:'',
- dialogVisiblePicture: false,
- workOrderProcessorOptions:[],
- pictureList:[],
- form: {
- id:undefined,
- problemCode:'',
- projectSource:'',
- questioner:'',
- problemType:'',
- roomInformation:'',
- processor:'',
- processorWay:'',
- problemDescription:'',
- problemPicture:[],
- questionerWay:'',
- processingFeedback:'',
- problemStateSolve:'',
- problemStateConvert:'',
- processorPicture:[],
- workOrderProcessor:'',
- processorEndTime:'',
- },
- rules: {
- processingFeedback: [
- { required: true, message: '请输入处理反馈', trigger: 'blur' },
- ],
- },
- dialogSolve:false,
- dialogWorkOrder:false,
- problemTypeOptions:[
- {
- value: '1',
- label: '软件问题'
- },
- {
- value: '2',
- label: '硬件问题'
- },
- {
- value: '3',
- label: '服务问题'
- },
- {
- value: '4',
- label: '其他问题'
- },
- ],
- data:{},
- queryParams:{
- id:undefined,
- },
- flag:true,
- flag1:false,
- reverse: false,
- }
- }
- }
- </script>
- <style lang="scss" scoped>
- .detail {
- margin: 20px;
- }
- .el-divider--vertical {
- height: 100%;
- }
- </style>
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